Competitor analysis: Sources of competitor data
There is much information available in the public domain that allows
a company to analyse its competitors. In 1997 Davidson suggested that
the sources of competition information could be placed into three
groups.
1. Recorded data. This is data on competitors that
already has been published. This data could be internal to the organisation
e.g. annual reports or external e.g. newspaper articles or magazine
reviews of competitor products.
2. Observable data. This is data collected through
observation of your competitors. This could include looking at your
competitors marketing mix strategy, product or service ranges.
3. Opportunistic data. This data involves the firm
talking to those who have or have had contact with the competitor’s
suppliers. These people could give inside information on the company.
The company could also actively recruit people who worked for their
competitors, or head hunt others.
Competitor analysis is crucial if the firm wants to stay ahead. Competitor
analysis may give a firm new ideas and help formulate new business
strategies for growth and profit. Competitor analysis should stimulate
innovation, beneficial for both the firm and the customer.